Legal
Kemo SAT Privacy Policy
What we collect, why, and how long we keep it — in plain language.
This policy explains what personal data Kemo SAT collects on kemosat.digital, why, how long we keep it and what rights you have. We collect as little as possible.
What data do we collect?
When you order: your full name, email address, WhatsApp/phone number, country, main device, optional notes, the plan you chose and the order ID we generate.
When you request a free trial: your full name, email address, WhatsApp number, country and device.
When you use the contact or reseller form: your name, email address, subject, message and, if you add it, your order ID.
Technical data: for each form submission we record the IP address the request came from, to prevent abuse and fraud. Our hosting provider keeps standard server logs.
We do not collect card numbers on this website. Payments are made on the payment provider's own secure page.
Why do we use it?
- To process your order, send your payment link or PayPal details and deliver your login.
- To send and support your free trial.
- To answer your messages and provide support.
- To prevent spam, fraud and abuse of trials.
- To meet legal and accounting obligations.
Who receives your data?
- Our email provider, which delivers the confirmation emails.
- Our internal order-management system, which keeps a copy of orders, trial requests and contact messages so our team can follow them up.
- The payment provider you choose when you pay, under its own privacy policy.
We do not sell your data and we do not share it for advertising.
Cookies and tracking
This website does not use advertising or analytics cookies. Only technically necessary storage is used.
How long do we keep data?
Order records are kept as long as needed for accounting and legal requirements (typically up to six years). Trial requests and contact messages are kept for up to 24 months, then deleted. Server logs are kept for a short period by our hosting provider.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to or restrict how we use it. To make a request, email [email protected] from the address you used with us. You may also complain to your local data protection authority.
Security
Forms are sent over HTTPS. Access to customer data is limited to the team members who need it to provide the service.
Changes
We'll update this page if our practices change. The "last updated" date at the top shows the latest version.