About us
About Kemo SAT
Kemo SAT (also known as Kemo IPTV) is run by a small team of IPTV technicians and support staff who set up, activate and look after every line themselves. This page explains how we work: when we're available, what happens between your order and your first channel, and how refunds are handled.
Who is behind Kemo SAT?
Kemo SAT is an independent IPTV provider operating the Kemo IPTV service for customers in North America, the UK, Europe and Australia. The same people who activate lines also answer WhatsApp, Telegram and email, so the person helping you can see your account and fix problems directly.
The "SAT" in our name refers to satellite TV, which many of our customers replace with Kemo SAT. The service itself runs entirely over the internet — no dish, receiver card or installer visit. Our approach: explain things plainly, set realistic expectations and stay reachable after the sale.
We don't publish star ratings or customer counts we can't prove. Instead, we offer a 24-hour free trial so you can judge the service on your own TV and internet connection before paying anything.
When is Kemo SAT support available?
Support is open 24/7, typical reply in a few minutes. We answer on WhatsApp, Telegram and email, in the order messages arrive, and urgent login problems from paying customers are handled first.
How does activation work?
Activation is done by a person, not a script: once your payment is confirmed, a team member creates your line with the number of devices you bought, tests it, and sends your login by email and WhatsApp. This usually takes 5–30 minutes.
- Step 1
Order received
You get an email with your KMS- order ID and a payment link or PayPal details.
- Step 2
Payment confirmed
We check the payment against your order ID.
- Step 3
Line created & tested
We create the line, set connections and expiry, and test playback.
- Step 4
Login sent
Xtream Codes, M3U and MAG details by email + WhatsApp, with the setup guide link for your device.
How are refunds handled?
If Kemo SAT doesn't work on your device and we can't fix it, you can get your money back within 7 days of activation. Send your order ID and a description of the problem; we try to solve it first, and if we can't, the refund goes back through your original payment method.
- Message support on WhatsApp, Telegram or email with your order ID (KMS-…).
- Describe the problem and, if possible, send a photo of the error and the name of your device and app.
- We troubleshoot with you — most issues are fixed in minutes.
- If it still doesn't work, we confirm the refund in writing and process it through the original payment method.
Full conditions: refund policy.
Ready to watch Kemo SAT?
Start with the 24-hour free trial or pick a plan from $13. Your login usually arrives 5–30 minutes after payment.
- From $13 a month
- No contract, no auto-renewal
- 7-day refund policy